What Happens to Your Information?
Digital Caterpillar collects and uses your information to meet the following objectives:
We may collect any or all information you share on our website, including your name, address, contact number, IP address, email address, and any other data pertaining to your activity on the website. We also store web cookies based on the pages and content you visit on our website. Digital Caterpillar may further collect any other information you share, as indicated by our data collection policy.
Digital Caterpillar is the sole owner of any piece of information you share on our website. We do not rent or sell your data to third parties. Your personal information is protected from all third-party access unless it is necessary to fulfill your request.
Your personal data, such as phone number and email address, are used to reestablish contact and/or to resolve your queries. We use your personal data to:
Directly get in touch with you
Monitor order for potential risk or fraud
Advertise relevant content based on your previous activity or interest in our products or services
Your device information is included in our cookie collection policy. We check your IP address to screen for potential risks and fraud. We use the collected data to improve and optimize our site using analytics. Our marketing and advertising campaigns are designed to use this information.
The Process of Information Collection at Digital Caterpillar
We use these tools to collect your device information:
Cookies are a small amount of data in text form, transferred from your computer through the internet network. Cookies mostly include usernames, passwords, website visits, and website activity. You can disable cookies from your browser's security settings. You can clear the browsing data from your browser's privacy and security settings.
Log files are computer-generated data files that track on-site activity. A log file contains information about browser type, date/time stamp, online activity, usage pattern, IP address, and device server.
A web beacon or pixel tag is a tiny invisible graphic technology that checks what pages and content have been accessed by the user.
Google Analytics, Google Tag Manager, and Google Ads track webpage visits, user experience, and conversion rates.
Microsoft Webmaster creates a sitemap, views incoming and outgoing links, troubleshoots site issues, and optimizes ranking on Bing.
Microsoft Clarity learns how customers interact with our site. It also provides session recordings, heat maps, and ML insights.
Third Party Information & Cookies
Embedded Content from External Sources
Embedded content contains links, information, infographics, and any other information sourced from other websites. The data collection from embedded content follows the regulations of the linked website.
Internet browsers have an in-built facility to store small information files as "cookies." Our website cookies hold information about your online behavior, service preferences, device specification, IP address, location, and website search history. You can accept or decline cookies, but disabling cookies may limit your browsing experience on our website.
Who Can Access Your Personal Information?
Digital Caterpillar does not sell its customers' and site visitors' information to external vendors. We work with trusted and secure external service providers to store and process your browsing data and personal details. These service providers are specifically selected for their high data protection programs. Additionally, we only share relevant data required to provide you with a good browsing experience. Other third parties that may see your information are:
Our employees and contractual companies are able to access your personal details. Information access is open (but not limited to) these internal parties:
Service Providers: We may rely on third-party service providers to offer convenience to our clients. Third-party services may include payment gateways, web hosts, and web analytics services. All companies who receive your information to perform these tasks are lawfully bound to uphold the data protection policies mentioned on our website.
Marketing Partners: We may share your private information with advertising services, such as Pay Per Click ads.
Spam Detectors: We may check visitor comments and proposal requests with automated spam detectors to avoid online frauds and scammers.
Do We Disclose Your Information To Any Third Party Websites?
Digital Caterpillar does not share your personal details with any third parties unless you permit us to do so. We use your contact details to stay in touch and give you progress updates, however, you can opt out of our email blasts by contacting us at *insert email address*. If the need to share your personal information with a third-party service provider arises in the future, we will only move forward with your knowledge and consent.
Digital Caterpillar may share some general information with third-party services, such as the number of visitors. However, this information will not identify the users visiting our website.
Miscellaneous Information to Keep in Mind
Do Not Track Signal
Please note that our website's data collection policy stays active despite receiving the "Do Not Track" signal from your browser.
Data Retention Policy
Once you request a proposal from our company, we store your personal details for a specified period. If you want us to delete that information, feel free to contact us via *insert email*
We take several protective measures to ensure your personal information is protected on both online and offline premises. All the information collected, including credit card details, is encrypted and transmitted in a secure method. You can verify security by checking a 'lock icon' situated at the address bar or looking for "https" at the start of the web page URL.
We utilize encryption to safeguard sensitive information transferred online. Only authorized employees have access to your personal information to carry out specific tasks, such as billing or customer service. We also take measures to certify that all personally identifiable information is kept in a secure environment.
Minor Data Protection Policy
Notice for Minors
Digital Caterpillar takes precautions to protect the privacy of minors. Our website and its services are not extended to individuals under the age of 18. We do not collect personal information from minors below the age of 18. If a minor has submitted their personal information, without our knowledge, we will make immediate efforts to delete such information. If you have gained knowledge that a minor has provided us with personal information, please reach out to us at *insert email*
Policy Changes & Updates
Users' Privacy Rights
European residents hold the right to access their personal information collected by us. As a European resident, you can ask to correct, update, or delete any data. We solely use the provided details to fulfil any contracts that you may have with the service.
The California Code Section 1798.83, also known as the "Shine the Light Law," permits California residents to request companies to show what personal details they have stored in their databases. If you live in California and want to know which info we have about you and how we are using it, write to us at: